H4 Hospital is run through 2 key advocates; a Homeless Housing Advocate and a Homeless Health Advocate. Advocates provide rapid response services within hospital to complete housing assessments, work with ward staff and manage discharge into safe accommodation. The Health Advocate works on a 1-1 basis with service users to enable sustainable self-management, facilitate access to suitable primary and local care, and support them into wellbeing activities.
The service works on a referral basis and training on when and how to refer can be provided in clinical and community settings.
See our animation video below which explains how this service was developed and now runs. A transcript for this video is available here.