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Outcomes for service users (over 1 year)

  • 58 homeless people supported into suitable accommodation upon discharge

  • 107 homeless people supported to access a GP, Health Advocate and other community health support as needed

  • 80 homeless people using local health services and reporting and reduction in their use of crisis services

  • 58 homeless people supported into long term settled accommodation

  • 3 people volunteering through H3

  • 58 homeless people reporting increased health and wellbeing, and confidence to manage their health and housing needs independently

  • Training delivered to Junior Doctors, Nurses and Ward Clerks via team meetings and formal hospital learning events

  • No homeless person spending an extra night in the hospital once medically fit for discharge


In the first 20 months a Cost Benefit Analysis demonstrated savings of £720,182 to health and £558,340 to housing through this service.

Outcomes for hospitals

  • Reduced bed-blocking and associated costs by ensuring homeless people do not remain on wards once medically fit for discharge

  • Reduction of 'frequent flyer' patients

  • Increased awareness amongst hospital staff of homelessness issues and housing related support available to homeless patients

  • Improved information gathering and sharing between the hospital and housing organisations

  • Improved patient experience

  • Identification of gaps between services that lead to better referral protocols

Outcomes for housing

  • Reduction in rough sleeping
  • Reduction in need for additional homeless prevention activity




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Page last reviewed 08/01/2018