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Outcomes for service users (2017/18)

  • 165 homeless people supported into suitable accommodation upon discharge

  • 165 homeless people supported to access a GP, Health Advocate and other community health support as needed

  • 200 homeless people using local health services and reporting and reduction in their use of crisis services

  • 126 homeless people supported into long term settled accommodation

  • 40 people volunteering through H3

  • 109 homeless people reporting increased health and wellbeing, and confidence to manage their health and housing needs independently

  • Training delivered to Junior Doctors, Nurses and Ward Clerks via team meetings and formal hospital learning events


2017/18 Cost Benefit Analysis demonstrated savings of £1,194,060 to health and £77,869 to housing through this service.

Outcomes for hospitals

  • Reduced bed-blocking and associated costs by ensuring homeless people do not remain on wards once medically fit for discharge

  • Reduction of 'frequent flyer' patients

  • Increased awareness amongst hospital staff of homelessness issues and housing related support available to homeless patients

  • Improved information gathering and sharing between the hospital and housing organisations

  • Improved patient experience

  • Identification of gaps between services that lead to better referral protocols

Outcomes for housing

  • Reduction in rough sleeping
  • Reduction in need for additional homeless prevention activity




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Page last reviewed 23/07/2018
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