The support we offer is only possible because of collaboration with other services and agencies. It can be challenging to always achieve the best outcome for everyone, but when it happens it feels good. And we like to share it with you...
This week a Social Worker got in touch to thank us for our partnership working which ensured that a vulnerable and unwell client was discharged to safe accommodation through our H4 Hospital project. She said:
Can I just thank everyone for the prompt support, advice and involvement that has been arranged so swiftly for the client and their family. I am very thankful that everyone I contacted for advice/support got on board and the follow up and continued support has been fantastic for te difficult situation.
[The client] is truly amazed and overwhelmed by the response and support that has happened from the point of crisis [and] for the ongoing hard work of everyone to help and guide them.
The links (some of which I have never referred to before) and good communication for this situation has made helping this family very rewarding. It is reassuring to know just what can be achieved in times of great need if we all work together. It reminds me why I came into social work!